ENGLISH
This privacy policy applies to all personal data collected through the site www.duochem.pt
Data Processing Officer
DUOCHEM, LDA, headquartered at Parque Industrial de Padim da Graça, Lote 16, Padim da Graça, 4700-670 Braga, Portugal, with the email geral@duochem.pt, is responsible for processing of your personal data.
Data Collection
Personal data collected through this page for users with the purpose of purchasing products or obtaining information via the contact page:
1. Name;
2. Email;
3. Telephone number.
Treatment Purposes
Personal data processed through this page will only be used for the following purposes:
1. Communication with customers and answering questions;
2. Processing of information requests;
3. Direct marketing communications with consent;
4. Request for services/ products;
5. Fulfilment of legal obligations;
6. Improvements in the quality of the service provided.
Conservation Term
Your data will only be kept as long as necessary for the purpose for which it was collected or, alternatively, until you claim your right to object to or delete it.
Consent
By consenting to this privacy policy, you are giving permission to process your personal data specifically for the identified and selected purposes. If consent is legally required for the processing of personal data, the owner of the data has the right to withdraw his consent at any time, although this right does not compromise the lawfulness of the processing based on prior consent or further processing on other legal grounds, such as the legal obligation to which DUOCHEM, LDA is bound by law. To withdraw your consent, you may contact us by letter or email at geral@duochem.pt.
User Rights
The user may exercise his right of access, correction, deletion, limitation, opposition to and portability at any time by request by any of the following means:
Post office:
Parque Industrial de Padim da Graça, Lote 16
4700-670 Padim da Graça, Braga
E-mail: geral@duochem.pt
The holder may also file complaints about data processing with the National Data Protection Commission.
Data Transmission
Processing of user data may be carried out by a reputable service provider hired by DUOCHEM, LDA. When this happens, DUOCHEM, LDA shall take appropriate measures to ensure that the entities which have access to data offer the highest guarantees regarding data protection. Thus, any entity, such as carriers or the tax authority, will treat the Users’ personal data on behalf of DUOCHEM, LDA, strictly complying with the legal rules on personal data protection, information security and other applicable rules.
International Data Transfers
A DUOCHEM, LDA, may, for the purposes described above, transfer your user data outside the European Economic Area (EEA). In such cases, it will strictly comply with the applicable legal provisions, which includes determining whether the protection of personal data and the requirements applicable to such data transfers in the target countries are adequate.
Automated Decisions
A DUOCHEM, LDA will be able to create user profiles, which will enable automated decisions based on personal characteristics, preferences, behavioural history and location. In such cases, the user will have the right to obtain human intervention in the decision, to express his point of view and to challenge the decision taken.
Personal Data Protection Measures
A DUOCHEM, LDA applies several technical and organizational measures to protect users’ personal data.
Changes to the Privacy Policy
From time to time, DUOCHEM, LDA may update this Privacy Policy. We ask you to periodically review this document to stay up to date with it.
